Summary
- You can read every page on this site without giving us anything.
- We only hold personal information you send us deliberately — by email, telephone, the contact form or an event registration.
- Your roadmap progress and display preferences are stored in your own browser, not on our servers.
- We do not sell, rent or trade personal information, and we do not run advertising.
- You can ask what we hold about you, ask for a correction, or ask us to delete it.
What we collect
Information you give us
When you write to the support desk, telephone us, submit the contact form or register for an event, we receive what you choose to send: typically a name, an email address or telephone number, the subject of your enquiry, and anything you write in the message. Event registrations may also include access requirements you tell us about, so we can meet them.
Information collected automatically
Our web server keeps standard access logs: the page requested, the date and time, the response code, the referring page where one is sent, and a truncated form of the network address. Addresses are shortened before storage so that individual visitors cannot be identified from them. We use this only to keep the site working and to see which pages are read.
What we do not collect
No advertising identifiers, no social media pixels, no third-party analytics that build profiles across sites, no fingerprinting, and no location data beyond the coarse region implied by a truncated network address.
Why we collect it
We rely on your consent, given when you choose to contact us or register, and on our legitimate interest in operating a working website. Specifically we use information to:
- Answer your question and, where relevant, follow up on it.
- Register you for a session and arrange any access requirements.
- Produce an alternate format you have requested and send it to you.
- Understand which material is read, in aggregate, so we know what to improve or retire.
- Keep the site secure and diagnose faults.
We do not use enquiries to build a marketing list. We add nobody to any mailing without an explicit request, and there is nothing on this site that signs you up as a side effect of doing something else.
Information stored in your browser
Three things are saved locally on your device: your display preferences (dark mode, high contrast, text size), your progress ticks on roadmaps and trackers, and nothing else. This information never reaches us. It is stored using your browser's local storage rather than cookies, and clearing your browsing data removes it. The cookies and local storage page explains this in detail, including how to clear it on common browsers.
Who else sees it
Personal information stays within the small team who answer the support desk. We share it outside the centre only in three situations:
- Service providers who host our website and provide our email, acting on our instructions and bound to protect it. They do not use it for their own purposes.
- Where the law requires it, such as a valid legal order.
- Where there is a risk to someone's safety, and only to the extent necessary.
We do not sell, rent, trade or exchange personal information under any circumstances.
Third-party content
Two external services appear on our pages. Fonts are loaded from Google Fonts, and the map on our contact page is provided by Google Maps. Loading these means your browser contacts Google's servers, which will receive your network address and standard request information. Their handling of that is governed by Google's own privacy policy, not ours. No other third-party content is embedded anywhere on this site.
How long we keep it
- Enquiries and correspondence: twenty-four months, then deleted. We keep them this long because people often return to a conversation a year later.
- Event registrations: deleted within three months of the session, except aggregate attendance counts, which contain no personal information.
- Access requirements: kept only for the session concerned, unless you ask us to hold them so you do not have to repeat yourself.
- Server logs: ninety days.
Your choices and rights
Under Canadian federal and provincial privacy legislation you may ask us to:
- Tell you what personal information we hold about you and how it has been used.
- Correct anything inaccurate or incomplete.
- Delete what we hold, where we are not required to keep it.
- Withdraw consent for future use, at any time.
Write to info@wiltimply.info or telephone (613) 555-0148. We respond within thirty days and we will not charge you. We may ask a question to confirm we are speaking to the right person, which protects you rather than us.
If you are unsatisfied with how we handle a privacy matter, you may raise it with the Office of the Privacy Commissioner of Canada, or with the relevant provincial commissioner. We would rather you told us first so we can put it right.
Security
The site is served over an encrypted connection. Correspondence is held in accounts protected by strong authentication and accessible only to staff who need it. Access is reviewed when someone joins or leaves the team. No system is perfectly secure, and we do not claim otherwise; if a breach affected your information in a way that created a real risk of significant harm, we would tell you and the appropriate authority as required by law.
Young people
Our material is written for adults and for students approaching working age, and it is safe for a general audience. We do not knowingly collect personal information from children under thirteen. If you believe a child has sent us personal information, contact us and we will delete it.
Changes to this notice
When this notice changes we update the date at the top of the page and describe what changed. Material changes are noted on the home page for a month. Continued use of the site after a change indicates acceptance of the updated notice.
Contact
Privacy questions go to the same desk as everything else:
Wiltimply, 240 Rideau Street, Suite 410, Ottawa, Ontario K1N 5Y3, Canada
info@wiltimply.info · (613) 555-0148 · Monday to Friday, 9:00 AM–5:00 PM ET
This notice describes our practices in plain language. It is not legal advice, and it does not limit any right you have under applicable Canadian privacy legislation.