Learner support desk
Contact the centre
One desk answers everything: questions about a roadmap, a template that will not print, an event registration, a request for materials in an alternate format, a correction, or a partnership enquiry. A person reads every message and we aim to reply within two business days.
Business information
Where to find us
- Organisation
- Wiltimply — Career and Life Skills Resource Centre
- Address
- 240 Rideau Street, Suite 410
Ottawa, Ontario K1N 5Y3
Canada - info@wiltimply.info
- Telephone
- (613) 555-0148
- Website
- wiltimply.info
- Business hours
- Monday to Friday, 9:00 AM–5:00 PM Eastern Time.
Closed on statutory holidays observed in Ontario. - Reading room
- Tuesdays and Thursdays, 10:00 AM–4:00 PM. No appointment needed.
- Response time
- Two business days for most enquiries; five business days for alternate-format requests.
Getting here
- By transit. Rideau station is a four-minute walk. Several bus routes stop on Rideau Street directly outside the building.
- On foot. Five minutes east of the ByWard Market, on the north side of Rideau Street.
- By car. Paid underground parking is available in the adjacent block; there is no visitor parking at the building itself.
- Access. Step-free entrance from the street, lift to the fourth floor, and an accessible washroom on the same floor as our rooms.
What we cannot help with. We do not provide individual career counselling, résumé review, job placement, or legal, financial or immigration advice. If your question needs one of those, tell us anyway — we will point you to a provincial employment service, a settlement agency, a community legal clinic or an accredited practitioner near you.
Send a message
Contact form
Fields marked * are required. We use what you send only to answer your enquiry — see the privacy notice.
Location
240 Rideau Street, Ottawa
The reading room is on the fourth floor. Ring the intercom for Suite 410 if the street door is closed outside business hours.
Map data © Google. If the map does not load, the centre is on the north side of Rideau Street, four minutes east of Rideau station.
Before you write
Questions we can often answer instantly
These come up most often at the desk, and the answers are already on the site.
Which roadmap fits me?
The comparison table and the guidance on choosing a path.
How do I print these?
Paper sizes, print settings and running a group session.
How do I get an alternate format?
What we produce, how to ask, and how long it takes.
When is the next session?
The full autumn programme with registration details.
Can I teach from your material?
What is permitted without asking, and what needs a note to us.
What do you do with my information?
What we collect, how long we keep it, and your choices.