Writing that survives a busy inbox
A working session on structuring messages so that the decision is visible in the first three lines. We cover the four shapes most workplace documents take, the arithmetic of the skim, and how to make a request that cannot be misread. Bring two real messages you found difficult to write; you will leave with both rewritten and a method you can reuse.
Facilitated by our editorial team. Suitable for any role. No preparation required beyond bringing your two messages.
Friday 18 September 2026, 1:00–3:00 PM · 240 Rideau Street, Suite 410, Ottawa · Pairs with the professional writing guide.